Cancellation Policy

At JusRite UniQue Ink, we understand that circumstances may arise where you need to cancel your order. We strive to provide a seamless and hassle-free cancellation process for our valued customers. Please take a moment to review our cancellation policy below:

1. Cancellation Timeframe: You may cancel your order within 24 hours of placing it. After this timeframe, we cannot guarantee that your cancellation request will be processed.

2. How to Cancel: To cancel your order, please contact our customer support team at jusriteuniqueink@gmail.com with your order details and reason for cancellation. Our team will assist you in the cancellation process.

3. Refund Process: If your cancellation request is approved, we will initiate the refund process. Please note that it may take up to 10 business days for the refund to be processed and reflected in your original payment method.

4. Non-Refundable Items: Certain items may not be eligible for cancellation and refund. These include personalized or custom-made products, perishable goods, and items that have already been shipped. If you have any questions about the eligibility of your item for cancellation, please contact our customer support team.

5. Communication: We will keep you informed throughout the cancellation process via email. Please ensure that the email address provided during the order placement is accurate and up-to-date.

6. Changes to the Cancellation Policy: JusRite UniQue Ink reserves the right to modify or update this cancellation policy at any time. Any changes will be communicated to customers through our website or via email.

If you have any further questions or concerns regarding our cancellation policy, please don't hesitate to reach out to our customer support team. We are here to assist you and provide the best possible service.